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X I B A L B A
Secure Digital Solutions for Community Empowerment Free Consultation
Dubai, UAE

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Case Studies

How Xibalba helped Tip & Tap scale digital tipping across the GCC through secure fintech APIs

The Idea

The idea behind Tip & Tap began with a modern, humanistic vision — to create a safe and easy digital way for individuals to exchange financial and non-financial rewards in appreciation of efforts or services in a cashless, evolving environment. Xibalba saw in this idea an opportunity to launch a model that reflects the spirit of the UAE in appreciation and tolerance, through a smart application that connects people in a sophisticated digital way that combines security, innovation, and humanity.

Tip & Tap

The Challenge

Xibalba faced a number of technical and regulatory challenges:

1

Building an integrated digital financial system compliant with the regulations of the UAE Central Bank.

2

Designing a simple and user-friendly interface for all segments of society and in multiple languages.

3

Connecting the application to licensed payment gateways without complicated registration or transfer processes.

4

Ensuring the highest standards of cybersecurity and data protection.

5

Transforming the concept of human appreciation into an effective digital experience managed via smartphones.

The Technical Solution

Xibalba developed the project from concept to full implementation through meticulous and organized stages:

01

System Analysis

Creating a comprehensive flowchart of user interactions and financial processes.

02

Programming and Integration

Developing the application using Flutter and Laravel PHP, and integrating it with the MyFatoorah payment gateway, licensed by the Central Bank.

03

Multilingual Support

The interface is designed in four languages (Arabic, English, Hindi, and Filipino) to ensure an inclusive experience.

04

Cybersecurity

SSL encryption certificates and a two-factor authentication system are implemented to secure user data.

05

Innovation

Adding a rewards feature via QR code and digital prepaid cards.

06

Institutional Integration

Collaborating with Mawarid Finance and Network International to issue the Surrah prepaid card.

The Results in Numbers

6
GCC Countries

Application launched across all GCC countries

333+
Active Users

During the first phase

100%
Security

All financial transactions without security breaches

30%
Cost Reduction

Transaction costs compared to market

15+
Media Coverage

Arabic and international platforms

27001
Certified

Encrypted servers with ISO standards

The Impact

Xibalba has successfully transformed the concept of individual rewards into an integrated digital system that connects technology with societal values. Tip & Tap has become an effective model for financial technologies that embody a human spirit and align with Dubai's digital transformation strategy, fostering a culture of appreciation and respect within the Gulf community.

A Message from the Founder

"At Xibalba, we don't just build applications; we create transformations. Tip & Tap is a reflection of our belief that technology can bring people closer together and spread the values of giving and appreciation in a sophisticated digital way."

D
Dr. Amna Abdullah Ali
Founder and CEO – Xibalba
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Tip and Tap

An app that enables quick monetary and non-monetary rewards, fostering generosity and appreciation in the community.

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